Category: Reputation Management

The digital crisis lifecycle

Online Reputation Crisis Management: Modernizing the Response to a Crisis

Online Reputation Crisis Management: Modernizing the Response to a Crisis A crisis breaks. Within an hour, the statement is live, the media team is mobilized and the social team is monitoring the conversation. That is all still necessary. But it no longer tells you what people are actually seeing. Search results are changing. AI platforms

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Online Reputation for Logistics Industry

In Logistics, Your Digital Reputation Is Now Part of Your Operations

In Logistics, Your Digital Reputation Is Now Part of Your Operations Wayne Tyndall Wayne Tyndall is a commercial strategist and advisor with over a decade of experience scaling SaaS and logistics technology businesses globally. Most recently SVP Commercial at WebCargo by Freightos, he has led international sales and account management teams, designed go-to-market strategies, and

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Grokipedia Logo

Wiki vs. Grok: Is Grokipedia the New Wikipedia?

Wiki vs. Grok: Is Grokipedia the New Wikipedia? Grokipedia already ranks on page 1 of Google Search. Are you prepared? This is what Wikipedia, the ubiquitous and sometimes controversial source of common knowledge in the internet age, has to say about its new apparent competitor, Grokipedia. It’s safe to say wikipedians – Wikipedia editors –

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The three pillars of Wikipedia editing

Wikipedia – The Rules of the Game

Wikipedia – The Rules of the Game Editing Wikipedia the right way when there’s a conflict of interest We’re often approached by PR and communications agencies that wish to create a Wikipedia article or edit an existing article for their client. The goal of this post is to give you a broader context and better

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AI Visibility Intelligence infographic

From Search to Conversation: Winning Visibility in the Age of AI Discovery

From Search to Conversation: Winning Visibility in the Age of AI Discovery Summary   The digital discovery landscape is changing faster than most executives realize. Today, users are no longer just “Googling” for information – they’re asking AI models directly. From ChatGPT to Google AI Overview, AI-driven summaries are increasingly shaping perceptions before a user

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Reputation Management in 2026: Ran Blayer Joins The Digital Slice Podcast

Reputation Management in 2026: Ran Blayer Joins The Digital Slice Podcast Our CEO and Partner, Ran Blayer, was recently invited on The Digital Slice Podcast, hosted by Brad Friedman. Join Ran and Brad as they dive headfirst into one of the most critical topics facing business leaders today: how to take control of your online reputation

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Checklist for Vetting a Reputation Management Firm

How to Choose the Right Reputation Management Firm: A Guide to Success

How to Choose the Right Reputation Management Firm: A Guide to Success Summary How do you know which reputation management firm you can truly trust?This guide breaks down the key factors to evaluate — from process and transparency to expertise and adaptability — so you can choose a partner that aligns with your goals and

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Spotlight Logo

Percepto and Spotlight Partner to Pioneer AI Reputation Management and Answer Engine Optimization

Announcing Our New Strategic Partnership for Litigation Support We’re excited to announce a new partnership between Percepto and Spotlight, an AI analytics startup specializing in Answer Engine Optimization (AEO) and brand visibility across AI-driven platforms. This collaboration marks a significant step forward in our mission to help brands, executives, and private clients understand and actively

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Why Gen AI Will Define Reputation Management in 2026

Why Gen AI Will Define Reputation Management in 2026 Summary   As 2025 draws to a close, the online reputation landscape is being reshaped by generative AI. The shift from search engines to answer engines means visibility is no longer about where you rank, but about how AI systems describe you. This post explores why

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